New Feature: Undo Send

Oh, oh, it’s magic! You hit send. For any number of reasons, you immediately regret it, but it’s gone. It’s out there zooming towards its destination, a ticking time bomb, and there’s nothing you can do about it. It’s a tale as old as time. Or at least as old as the internet. The newest Snappy […]

New Feature: Lens Changes

Snappy has a soft spot for the little guy. Simple, Scrappy, Helpful, Snappy, remember? So plenty of our customers are one or two-person shops, and use a single email address and Snappy mailbox for all their support tickets. But Snappy is also versatile, and plenty of big fish enjoy the streamlined customer service experience, as […]

New Feature: Custom Mailbox

We have a confession to make. We’ve kind of been…in your way. Your customers email YOU…not us. So why, when you respond, does your customer receive your reply from you@{subdomain}.besnappy.com, like this? Oh, snap. Look at us in there, stealing your thunder. Wouldn’t it be awesome if emails from you could just come…from you? We […]

New Feature: Snappy Widget

Do you remember the last time you were sucked into a Help Button Vortex of Confusion? You know…you click “help” on a website or in an app, and find yourself transported to a totally different page, forced to click and browse and search and wade through heaps of documentation and FAQs, until you forget what […]