Snappy-Zapier productivity recipies

Automate Productivity: 4 Ways to Make Tickets More Productive with Zapier

If you have a business then you probably have some sort of task or project management app to help you stay productive. Your customers are probably creating some of those tasks you’re trying manage. With Zapier, you can create Zaps that automatically create new tasks in your favourite task or project management app when a new ticket is created or assigned to you.

Zapier can connect hundreds of apps with Snappy. Here are some of our favourite productivity apps to connect to Snappy.

ProjectManager is a simple yet powerful online project management tool that enables you and your team to plan, track, monitor and report on your projects in real-time.

snappy integrates with project manager

Useful Recipes

  • Create new tasks to a project
  • Add a new issue to a project

Example Cases

  • Create product issues when a user reports a bug
  • Assign development or operational tasks to staff


Trello is team collaboration tool that employs boards, lists, and cards so you can organize anything and everything to keep your projects on task.

snappy trello recipe

Useful Recipes

  • Turn a ticket in Snappy into a card
  • Start a new list from a Snappy ticket
  • Create a new board from a Snappy ticket

Example Cases

  • Track new customer requests
  • Start a new list to deal with a ticket from a customer
  • Set up a new board to discuss a ticket from a customer

Google Sheets

Google Sheets is the new Google Spreadsheets software. Sheets also allows you to collaborate with others in real time.

snappy and google sheets

Useful Recipies

  • Add a new row to a spreadsheet

Example Cases

  • Add a feature request or bug to your change management sheet
  • Add a purchase request to your purchase logs
  • Log incoming tickets


Managing millions of tasks, Todoist is one of the best online task management app and todo list. It has Web, iPhone, Android, Chrome, Firefox, Outlook flavours (and more!).

snappy todoist integration

Useful Recipies

  • Add a new task to a project

Example Cases

  • Prioritize and schedule times to take care of your new tickets
  • Add tickets assigned to you to your Todoist list

Learn more about Snappy Customer Support.

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