We’ve been teasing this for awhile; if you follow us on Twitter you’ve probably been looking forward to this announcement. And today…it’s here!
Here are some of the things it can do with our iPhone app:
- Get iOS push notifications of new and updated tickets
- Respond to tickets right from the app, add tags, assign tickets, and make private notes
- Mark as replied and trash
- View Inbox, Yours, Waiting, and Replied as well as search for any ticket
- All the core functions of the Snappy you know and love, now on your phone!
Click to embiggen (or just go install your own and check it out!):
What about Android?
If you’re an Android user like me, fear not! The Android app is on its way, so stay tuned!
Hey! Where’s my Support Snap?
I know, I know. It’s Monday! I didn’t want the Snap to get swallowed in all this iPhone excitement, so check back Wednesday for your weekly Support Snap!
Learn more about Snappy Customer Support.