Do Not Reply to this Email

The credit card we as a company use for a lot of services and apps expires soon, so Ian has been getting emails from companies, reminding him to update the card on file. It’s been interesting to see the wide variety of emails and how different companies handle this routine customer service issue. Here’s what […]

Convince Me I Don’t Want VC Funding: A Love Letter to Bootstrapping

A Love Letter to Bootstrapping, Part I One of the key points in our introductory post, What it Means to be Snappy, was that Snappy is a bootstrapped business. The term “bootstrapping” comes from the image of pulling yourself up by your own bootstraps. In other words, doing something yourself, without outside help. In terms […]

New Feature: Custom Mailbox

We have a confession to make. We’ve kind of been…in your way. Your customers email YOU…not us. So why, when you respond, does your customer receive your reply from you@{subdomain}.besnappy.com, like this? Oh, snap. Look at us in there, stealing your thunder. Wouldn’t it be awesome if emails from you could just come…from you? We […]