No matter your industry, business owners and managers everywhere struggle with getting the maximum amount of productivity from their team through finding the magic balance of low turnover and highly satisfied employees. But how do you accomplish this in a world full of easy distractions? Here we have compiled some tips on increasing productivity and […]
Customer Service from a Customer’s Point of View
No one will argue that business persons went into business for their customers. No one will argue that treating those customers well will keep them in business. Business is a give and take kind of thing, but when the taking overshadows the giving, then business suffers. Therefore, it would make sense to ensure the satisfaction […]
A Few Things Every Business Should Know about Customer Service
There sure is a thrill that comes along with acquiring new customers. After all, it is an untapped resource full of new relationships, unpredictable variables, and promising rewards. It’s an unchartered destiny full of hope and glory. Inevitably, new businesses go after new customers like they’re chasing the most valuable resource on the planet. As […]
How to Provide the Best Customer Experience at Your Firm
In the professional services industry, from real estate to law, from architecture to engineering, giving the customer an ideal experience is increasingly important to your business’s success. With the rise of instant feedback, through social media and digital forms, not only can you have your clients evaluate your work immediately, but they can (and often […]
A First Year Survival Guide for Small Businesses
Bloomberg estimates that approximately 8 out of 10 small businesses fail within the first 18 months of existence. This might seem like a pretty high number, but it’s alarming if it’s even close to being in the same ballpark. Despite all the prognostications of doom and gloom that follow entrepreneurship about the overwhelming number of […]
How to Improve Productivity While Working from Home
Working from home can be beneficial for the employee and employer alike. Studies have shown that workers get more done when they are allowed to work out of their homes, and employees often enjoy the freedom that comes with not having to go to the office every day. While this sounds ideal, many new work-from-home […]
Time Management Tools: Apps That Will Help You Stay On-Track
If you consistently feel like you lose a lot of time to wasteful activities, you are not alone. Very few people make the most out of the time that they have. On the other hand, it’s incredibly important that we are able to manage our time. In many ways, success itself depends on how wisely […]
So You’ve Begun a Small Business as a Web Designer. How’s your Customer Service?
Congratulations on your decision to establish your own business! You’ve completed your education, and it’s time to make your place in the world. It has taken time to build up your customer base and to provide the kind of service and product that only you can design. However, there are going to be problems that […]
How to Sell More Real Estate Through Productivity
If you sell real estate, you’re probably one of the busiest people you know. It takes a lot to sell real estate. Most people don’t know half of what happens in a real estate agent’s office, but you do. You also know that how many of your properties you sell, and how quickly you sell […]
Five Tips for Providing Great Customer Service at Your Law Firm
Providing great customer service is often at the focal point of today’s retail and service related industries. It’s easy to see why. First of all, there is so much competition out there between brick and mortar retailers and online shopping experiences that if your organization doesn’t measure up, your customer base has plenty of other […]